Refund policy
Return Policy
Items are accepted for credit or exchange, if returned in unworn saleable condition within 30 days of purchase date (Date shown on payment receipt), accompanied by sales receipt. Some exclusions may apply. A refund will be made to the purchaser upon request if payment has been received. The refund to the purchaser will be in the form of the original tender. To return or exchange your gift selection, please take your return to our Shopfront in Wagga Wagga.
Hand Engraved and Altered pieces are not accepted as returns but are covered under Nugent & Andrea Jewellers Warrantee.
Returns can be sent, via an insured method, directly to:
N&A J
Attn: Returns
62 Baylis Street
Wagga Wagga NSW 2650
Australia
If you have any questions, please contact our Workshop at (02) 69 212 715. A staff member will be on hand to assist you from 9.00AM–5.00PM Monday through Friday, 9:30AM-11:30PM Saturday, Closed on Sunday AEST.
